FAQ’s

Here, we’ve compiled answers to some of the most common questions about shopping with Sparkling Stones. From understanding our products to learning about shipping and returns, we aim to provide all the details you need for a smooth and enjoyable experience. If you don’t find the answer you’re looking for, feel free to contact our customer support.

Delivery generally takes 10 – 14 days however, depending on the festive period, it can take up to 25 days.

Shipping is R95,00 throughout South Africa and orders above R1000,00 receive free shipping.

Yes, we deliver throughout South Africa.

Yes, refunds are allowed as long as the package is unopened. 

Yes, we do send a care guide with your package to ensure that your jewellery is well-maintained.

Yes, join our newsletter to get all types of gifts and discounts.

Contact

Any questions?